Planning and structure of the project: there are three execution phases.
First phase: In this phase the required information for the development of the quality control system are gathered together. The result of this work is a schematic representation problem-effect that relates the manufacturing defects with the use problems. This information is extract from faulty products by dismounting them and analyzing their components.
Second phase: According to the identified relations in the first phase, product cards with the description of the observed use problems and their technical reasons are created. Therefore the document mentions the components and parts of the product that must be controlled to avoid the problems.
Third phase: Design of the quality control system implementation by a checklist procedure. These documents gather together the required checks for each product. That's actually a resume of the explications on the product cards. It is pretended that the checklist is very illustrative and clearly arranged to speed up the execution of the quality controls by the customer-employees. |